Posted in Business on Aug 15th, 2008
We recently won back a contract to provide IT Services to a local school, two years ago we lost the contract and I’ve missed it ever since. While many people thing that I was upset at loosing the contract because of who we lost it too this isn’t really the case. I was more upset [...]
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Posted in Business on Jun 11th, 2008
So if you’ve read my blog you notice that I harp on a local startup cellular company called Viaero quite frequently. The company does quite a bit right, they have towers all over, customer service isn’t too bad and they employee a lot of local people to work in their stores. However, they have quite rapidly outgrown themselves. Customer service is not nearly as good now as it was two years ago, while my local store is good some of the sales associates in other stores are horrible.
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Posted in Business on Dec 16th, 2007
So I’ve been fairly happy with Viaero Wireless, they appear to be a growing company, the local sales people are nice and many of them I have known for many years so I feel comfortable going into the store. However, I have been seeing some cracks starting to develop, my guess is that they have simply grown too fast and are at that weird time that all successful companies go through where you have to start doing things like a big company even though people like you because you are a small company. We use Viaero quite extensively (something like 12 cell phones, 1 blackberry, and 1 internet PC card). I definitely do not consider myself a small customer, I’m sure there are bigger but we spend around $10,000 a year with them. Anyway, time for my rants.
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Dear Viaero,
I just wanted to tell you that I love the fact that after two years of being with you that you are now finally able to offer the Blackberry in your cell phone lineup. I applaud this and am really happy…it’s been the one reason that I think of switching to Alltel once every 3 months or so. I then remember how great Alltel’s coverage is and decide that not having a blackberry is much better than not being able to use my cell phone when I need it. Heck, I wanted a blackberry so bad that had you NOT introduced it when you did (3 months later than when I was initially told it would be available), I was going to go get an AT&T cell phone with a Denver phone number just so I could have a Blackberry (please keep this comment in mind, it will come back up here soon).
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Posted in Business, FTTP, Technology on Jun 2nd, 2007
Massive changes in the FTTP Market in the past two years!
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