Grand Central
Nov 11th, 2007 by Nick
Okay, so I’ve had a Grand Central account for a few months now. Since I work for a phone company and our switch has a lot of the same features that GC offers I don’t usually use GC. I gave the number out to a few select people but overall I found that it didn’t make sense for me to use GC. Since I have sim-ring services to ring multiple numbers at once, centralized voicemail that auto-sends messages to my email, call screening and I can add additional features just by logging into the website it doesn’t’ make sense for me to use GC.
All of that being said, I see what Grand Central is trying to do and I agree with the general concept. With a few additions the system could be even better. End-users are tired of having different mailboxes for each phone. Make a phone number that I can call-forward busy/no-answer to that sends this to my voicemail on GC. You have voicemail at home; work, on your cell phone…etc. It makes so much more sense to have one centralized voicemail box. While you can have a single voicemail box end-users still need to be able to have different greetings depending on the phone number that was dialed. On my voicemail at work I have all my cell phone and desk phone calls route through our voicemail. The nice thing is that I can designate that if someone calls my desk phone I want them to hear “thanks for calling blah blah office please leave a message”. Alternatively, if they call my cell phone they should hear “This is Nick’s Cell phone leave a message”. This way the calling party knows exactly where they were calling and so the user can change messages per-number instead of having one centralized message that’s generic for everything.
Anyway, anyone with more than one phone number I would highly recommend this to as it appears to be a great time-saver overall.
